Homeowners all over the world are constantly dealing with the annoyance of having a pest in their house.
If not properly handled, it could become a detriment to the entire property. Some pests chew away at the foundation while others carry disease and urinate wherever they please.
For that reason, you'll want to have a pest control service that you can go to at any time. Someone that you can trust to get in there and get the job done.
Here are several different questions and considerations that you should use when hiring a pest control service. Using all of these will ensure you find the best fit for your needs.
In This Post:
Identify the Pest You're Dealing With
The term “pest” is way too broad of a term when it comes to your property. You could be dealing with several different things.
More importantly, certain pest control services specialize in dealing with other pests and have no experience with others.
If you can, you should take the time to try and figure out what pest or pests that you're trying to fight off. It could be termites, rats, mice, wasps, cockroaches, ants, fleas, ticks, centipedes, or another type of rodent or insect.
If you're unable (or unwilling) to find out the pest prior to calling Pest Authority, then they can try to talk you through the signs on the phone.
How Long Have They Been in Business?
The longevity of a business can tell you a lot about the level of service and satisfaction that you can expect.
When it comes to hiring a pest control service, you want to make sure the problem is eradicated after one visit, with no setbacks.
That's why it's so important to learn about the background of the service that you're looking to hire. When you're on the phone with them, ask them how long they've been in service.
If it's been upwards of 10 to 15 years, then you know you're working with a company that has its priorities in order.
You can trust that, should you hire them, you'll gain access to a high level of customer service and on-time appointments whenever you need them.
Try to Find Recommendations
If there's a good pest control service in your community, the news tends to spread like wildfire.
Pest control companies are viewed as modern-day heroes to most homeowners. They save you from the disgusting and horrendous pests that consume your house.
Because of that, anyone who's had a positive experience with one is happy to sing their praises.
Be sure to reach out to your network and see if there are pest control services that they'd recommend. Ask your family, friends, neighbors, coworkers, etc. if they know of anyone who you should consider.
Check the Online Reviews
Thanks to modern technology, the customer reviews on any local business are only a few clicks away.
These reviews will give you insight into the level of service that you can expect. Some will be positive, some will be negative, and some will be somewhere in-between.
For that reason, you can only take the things that each individual reviewer says with a grain of salt. Everyone has their own opinion and has their own perceptions of what high customer service should be.
However, there's something to be said for the general consensus of past and current clientele.
Are the reviewers (for the most part) satisfied customers? Do you notice a few negative trends on things like customer service or ghosting clients on appointments?
All of these things should be considered. The overall theme of online reviews should be carefully considered in your decision.
Ask for an Inspection
As previously mentioned, you might be unable to identify what type of pest(s) that you're dealing with prior to reaching out to an expert. If that's the case, then request them to come by and perform an inspection on your property to see what you're dealing with.
Even if it isn't the type of pest that they specialize in, they can refer you to a company they trust who does specialize in that area.
Be sure to schedule a time where they can have a few hours to scan your property, perform a few tests, and come in and out of your house to get a feel of what they're dealing with.
Ask Them, “What Solutions Would You Recommend?”
As soon as the pest is identified and you know the severity of your pest control issue, it's time to make plans to eradicate it.
Depending on how serious the issue is, you could be looking at a pretty hefty expense in order to have zero setbacks. Mind you, that investment will be worth every penny.
To get a sense of that, ask them what solutions they would recommend getting rid of the pests and how much they charge for that service.
They'll completely understand if you need to wait a few days to get finances in order. Be sure to stay in contact with them and see when's the soonest they're available to get rid of your pest problem.
Find the Right Pest Control Service for Your Needs
Now that you've seen the several things to look for in your optimum pest control service, it's time to find out what you're dealing with.
Be sure to take all recommendations and reviews into account. However, if you don't get a good feeling during the initial phone call or inspection, don't hesitate to switch to someone else.
Make sure to browse our website for articles on both this topic, as well as other helpful information.